Subject: New Reply Received - TOP URGENT ACTION ON SIGHT ***Order no 8106717939
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 11 Oct 2021 03:08:37 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  TOP URGENT ACTION ON SIGHT ***Order no 8106717939  Ticket comment <div>
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U did mention about collecting the damaged item but there is no mention about replacing it with the correct un damaged item</div>
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<div>From: Homecentre &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, October 11, 2021 5:04:57 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#3210724] - TOP URGENT ACTION ON SIGHT ***Order no 8106717939
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<div dir="ltr">Hi Needa ,</div>
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<div style="box-sizing:border-box; word-break:break-word">Thank you for reaching out to us and giving us the opportunity to serve you.
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<div>We sincerely apologize for any inconvenience caused, <br style="box-sizing:border-box">
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We have created a return request for the damaged item it will be collected within  1-3 days.</div>
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<div>Thank you for shopping with us and have a great day! Stay Safe!</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3210724