Subject: Ticket Assigned - TOP URGENT ACTION ON SIGHT ***Order no 8106717939
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Mon, 11 Oct 2021 01:38:10 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  TOP URGENT ACTION ON SIGHT ***Order no 8106717939 Jean 5-tier storage set item received is broken. The top most cover is broken and the broken piece was kept in between the shelves which were stacked one inside the other so the item was clearly not broken while shipping or in transit but a broken item was dispatched otherwise the broken piece would not have been in between the stacked shelves . This is clearly not acceptable as I did not pay for a broken item. I NEED THE ITEM TO BE REPLACED ASAP AND ENSURE THE ITEM DELIVERED IS CORRECT ITEM AND UNDAMAGED .

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3210724