Subject: New Reply Received - oracle
From: Splash <[email-masked]>
To: [email-masked]
Date: Sun, 10 Oct 2021 14:08:48 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  oracle  Ticket comment <div class="ydp1cc16072yahoo-style-wrap" style="font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 13px">
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<div dir="ltr">Dear All,</div>
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<div dir="ltr">Any updates please? </div>
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<div dir="ltr" style="color:rgb(0, 0, 0);font-family:Helvetica, Arial, sans-serif">Regards,</div>
<div dir="ltr" style="color:rgb(0, 0, 0);font-family:Helvetica, Arial, sans-serif"><br></div>
<div dir="ltr" style="color:rgb(0, 0, 0);font-family:Helvetica, Arial, sans-serif"><font color="#808080">Abdalla Kanar</font></div>
<div dir="ltr" style="color:rgb(0, 0, 0);font-family:Helvetica, Arial, sans-serif"><font color="#808080">Architect</font></div>
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<div dir="ltr" style="color:rgb(0, 0, 0);font-family:Helvetica, Arial, sans-serif"><font color="#808080">+965-60395738</font></div>
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<div>On Thursday, October 7, 2021, 07:33:51 AM GMT+3, Splash &lt;[email-masked]&gt; wrote:
                
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                <div><div id="yiv3992287727"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div style="font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">Hi Abdalla,<br style=""><br style="">Thank you for reaching out to us and giving us the opportunity to serve you.<br style=""><br style="">We sincerely apologize for any inconvenience caused,</div>
<div style="font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif"><br style="font-weight:inherit"></div>
<div style="font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">We’re on it - and we’ll do our best to sort this out quickly.</div>
<div style="font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif"><br style="font-weight:inherit"></div>
<div style="font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">Feel free to get in touch if you need further assistance.</div>
<div style="font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif"><br style="font-weight:inherit"></div>
<div style="font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;color:rgb(51, 51, 51);font-family:system-ui, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Oxygen-Sans, Ubuntu, Cantarell, Helvetica Neue, Arial, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif">
<div style="margin:0in 0in 0.0001pt;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;color:rgb(24, 50, 71)"><span style="font-size:10.5pt;font-family:Segoe UI, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;color:rgb(51, 51, 51)">Your friends,</span></div>
<div style="margin:0in 0in 0.0001pt;font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;color:rgb(24, 50, 71)">
<span style="font-size:10.5pt;font-family:Segoe UI, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;color:rgb(51, 51, 51)">The</span><span style=""> </span><span style="font-size:10.5pt;font-family:Segoe UI, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;color:rgb(51, 51, 51)">S</span><span style="font-size:10.5pt;font-family:Segoe UI, sans-serif, -apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;color:rgb(51, 51, 51)" dir="ltr">upport Team</span>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3169452