Subject: Ticket Assigned - RE: WWD issue order no : 8283147053
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 08 Oct 2021 01:55:16 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: WWD issue order no : 8283147053 Hi Israa/ Jessie/ Support Kuwait,

I am getting mails from multiple sources for the same order (Attached mails for reference). Can we please maintain 1 source so that it will be helpful for all to resolve the issue?

Thanks and Regards,
Mohamed Shabaz Khan
Ext. No: 5344

-----Original Message-----
From: Israa Albakhet <[email-masked]>
Sent: Thursday, October 7, 2021 1:28 PM
To: Tejinder Singh <[email-masked]>; Jessie Caparas <[email-masked]>; Areej Abudiab <[email-masked]>; Mohamed Shabaz Khan <[email-masked]>
Cc: Rawan Barghouth <[email-masked]>; Ruba Dabbas <[email-masked]>; Razan Saad <[email-masked]>; Ruba Zghool <[email-masked]>; Saeed Khawaldeh <[email-masked]>; Anas Abukhashabeh <[email-masked]>; Dania Radwan <[email-masked]>; Mays AlAbsi <[email-masked]>
Subject: RE: WWD issue order no : 8283147053

External email sender, please take precaution.

Hi Team,

the customer called again, she didn't receive the refund .

Regards,
Israa Albakhet
________________________________________
From: Tejinder Singh [[email-masked]]
Sent: Sunday, September 26, 2021 12:31 PM
To: Jessie Caparas; Areej Abudiab; Mohamed Shabaz Khan
Cc: Rawan Barghouth; Ruba Dabbas; Razan Saad; Ruba Zghool; Israa Albakhet; Saeed Khawaldeh; Anas Abukhashabeh; Dania Radwan; Mays AlAbsi
Subject: RE: WWD issue order no : 8283147053

Hi @Jessie Caparas

Will schedule the same by Tomorrow.

Regards,
Tejinder Singh.

-----Original Message-----
From: Jessie Caparas
Sent: Sunday, September 26, 2021 9:50 AM
To: Areej Abudiab <[email-masked]>; Tejinder Singh <[email-masked]>; Mohamed Shabaz Khan <[email-masked]>
Cc: Rawan Barghouth <[email-masked]>; Ruba Dabbas <[email-masked]>; Razan Saad <[email-masked]>; Ruba Zghool <[email-masked]>; Israa Albakhet <[email-masked]>; Saeed Khawaldeh <[email-masked]>; Anas Abukhashabeh <[email-masked]>; Dania Radwan <[email-masked]>; Mays AlAbsi <[email-masked]>
Subject: RE: WWD issue order no : 8283147053

@Tejinder Singh

Can we not try to fix this issue as reported by CS Team?

Case has been escalated to MOC.

FYI @Mohamed Shabaz Khan

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

-----Original Message-----
From: Areej Abudiab <[email-masked]>
Sent: Monday, September 13, 2021 2:51 PM
To: Jessie Caparas <[email-masked]>
Cc: Rawan Barghouth <[email-masked]>; Ruba Dabbas <[email-masked]>; Razan Saad <[email-masked]>; Ruba Zghool <[email-masked]>; Israa Albakhet <[email-masked]>; Saeed Khawaldeh <[email-masked]>; Anas Abukhashabeh <[email-masked]>; Dania Radwan <[email-masked]>; Mays AlAbsi <[email-masked]>
Subject: WWD issue order no : 8283147053

External email sender, please take precaution.

Hi Jessie ,

Kindly note the customer call us daily and informed us she received  the item with a manufacturer's fault and she wants the assembly team call him  to return it ASAP .

please help us to close these case its pending from 12/8/2021

 the customer is so angry and she wants to raise a complaint on MOC

Item:  161688189 - - Leanne Velvet Accent Chair
Order: 8283147053

Regards
Areej Abudiab
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