Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 06 Oct 2021 07:06:30 +0000

Hi Mohammad Tawfik,  
  The following message composed by you on ticket 3150656 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Dear Team, a reminder    Problem Statement: proof of collection Order Date: Sep 1, 2021 Order ID: 6346049861 Tracking ID: C&C order store : Max60117 Assistance Required: Need proof of collection   Issue Description: The customer complains that she did not collect the order on Hybris it shows that the order was picked up on (9/26/21) please check if the order is still available in the store and kindly inform us.    Regards,