Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 02 Oct 2021 10:04:02 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/0M8fjZoYZZjboUhdzzaY7Q~~/AALN9wA~/RgRjOWIOPVcDc3BjQgphUY4uWGHuFfbNUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB" alt=""></div>
 
<div>Dear All,<br>
<br>
The pickup will be attempted as requested.<br>
<br>
We will do the needful to have it arranged at the earliest convenience.<br>
<br>
Best regards,<br>
<br>
<span class="labelnormal"><span class="labelname_sf">Amro Hmidat</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>2/10/2021 11:53 AM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3169494] - Returns<br>
 
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<div>Hi Team,</div>

<div> </div>

<div>Subject: Late pick up</div>

<div> </div>

<div>Problem Statement – Late pick up</div>

<div>Order number: 6353101435</div>

<div>Tracking ID: SD003030760</div>

<div>Assistance Required – Need urgent pickup</div>

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<div>Issue Description: the customer has initiated his return request on <span dir="ltr"><span dir="ltr" style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif , '-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px;font-style:normal;font-weight:400">09/23/21 </span></span>and till now the item/s has/has not been <span dir="ltr">collected.</span> We request you to kindly arrange an urgent <span dir="ltr">collection</span> as the customer complains about the lateness in the <span dir="ltr">collection.</span>
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<div>Warm Regards!</div>

<div> </div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/kqJvwkHXHfYMmlQXlkeYNg~~/AALN9wA~/RgRjOWIOPlcDc3BjQgphUY4uWGHuFfbNUhZzdXBwb3J0QG1heGZhc2hpb24uY29tWAQAAAAB">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3169494