Subject: Ticket Assigned - Uncollected return
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Sep 2021 01:57:12 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Uncollected return  Name: Hollie Bates
Return number: 1001380242
Order number: 9503510135

Hi.

I was contacted by a courier on Sunday who said he would collect my return yesterday, however he did not arrive and he hasn’t been today either.

Please could you advise when my return items will be collected?

Thanks.
Hollie

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3153966