Subject: New Reply Received - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 28 Sep 2021 06:09:09 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: We’ve received your return request.   Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/QcLvWap6x7UgWFJBFPNM0A~~/AALN9wA~/RgRjM-T_PVcDc3BjQgphUX-xUmHmBby3UhpzdXBwb3J0QHNwbGFzaGZhc2hpb25zLmNvbVgEAAAAAQ~~" alt=""></div>
Dear Ziena,  <br>
<br>
Kindly note the order has been rejected by the customer on the last attempt. Please advise for further instructions. <br>
<br>
Best regards, 
<div><span class="labelnormal"><span class="labelname_sf">Sajeda Alghneimin </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span></div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>28/9/2021 6:32 AM GMT+03:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3145594] - Re: We’ve received your return request.<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
We appreciate your help with this issue.<br>
<br>
Problem Statement: Late Collection <br>
Order Date : Sep 1, 2021<br>
Order ID: 6346000593<br>
Return Tracking ID: SD002903482<br>
Assistance Required: Need Urgent Collection<br>
<br>
Issue Description: The return request was created on 9/7/21 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Regards,<br>
Ziena. </div>

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<blockquote class="freshdesk_quote">On Sun, 26 Sep at 7:03 PM <span class="separator">, Splash &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
We appreciate your help with this issue.<br>
<br>
Problem Statement: Late Collection <br>
Order Date : Sep 1, 2021<br>
Order ID: 6346000593<br>
Return Tracking ID: SD002903482<br>
Assistance Required: Need Urgent Collection<br>
<br>
Issue Description: The return request was created on 9/7/21 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.<br>
<br>
Regards,<br>
Ziena.</span></div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/mIIwiGiBLMkVMMyd6KAdWg~~/AALN9wA~/RgRjM-T_PlcDc3BjQgphUX-xUmHmBby3UhpzdXBwb3J0QHNwbGFzaGZhc2hpb25zLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3145594