Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Sep 2021 09:16:26 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">Hi, <div><br></div>
<div>Still i have not received a proper answer to my complaint, despite my repeated explanation. I just want to know about the extra amount SAR49 that was collected from me for an undelivered item. </div>
<div><br></div>
<div>I understand that now you have shipped the undelivered item. Now, how much i need to pay for this item? As i have already paid SAR49 against previous delivery so now i will pay only SAR100. Right? </div>
<div><br></div>
<div>Thanks, </div>
<div><br></div>
<div>Adnan Syed<br><br><div title="hw_signature">Sent from my Huawei phone</div>
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<br><br>-------- Original message --------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>Date: Mon, Sep 27, 2021, 10:49<br>To: [email-masked]<br>Subject: Re: [#3143438] - Delivery<br>
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<blockquote><div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
	<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Syed ,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.</div></div>
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<div><br style="box-sizing:border-box"></div>
<div>We sincerely apologize for any inconvenience caused, </div>
<div><br style="box-sizing:border-box"></div>
<div dir="ltr">Please be informed your order  6354224733 is two shipments the first has been delivered the second one  on the way to you you can track it from here <a href="https://tracking.shipadelivery.com/?bc=SD003068172" rel="noreferrer">https://tracking.shipadelivery.com/?bc=SD003068172</a>
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<div><br style="box-sizing:border-box"></div>
<div>We appreciate your patience.</div>
<div><br style="box-sizing:border-box"></div>
<div>Your Friends,</div>
<div>The Support Team</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;opacity:0;max-height:0px;line-height:0px;color:#ffffff">3143438:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3143438