Subject: Ticket Assigned - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 27 Sep 2021 04:29:40 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  Hi
Kindly update me my return order status
I m waiting almost 20 days to collect the item ,
I called many times your customer service , and they always replied they will pick within 2 to 5 days from my location
Its very bed experience with you for return the order
Kindly update me
Thanks in advance
Syed Asim

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: support=[email-masked] <support=[email-masked]> on behalf of Splash Fashions <[email-masked]>
Sent: Tuesday, September 7, 2021 1:35:10 AM
To: Syed Asim <[email-masked]>
Subject: We’ve received your return request.

Here’s what you need to do next.

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We’ve received your return request.

Hi Syed Asim, thank you for getting in touch with us. Here’s how your return 1001332014 for order 6346000593 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/6204116-MSHTAW20106-SP21201020_01-150.jpg]
SPLASH
Sustainable Solid Shirt with Collar and Long Sleeves
Color: White
Size: L
Quantity: 1
SAR 36

Total   SAR 36
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 7-14 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you've spent will also be credited to your My Credit balance.

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