Subject: [JIRA] (REL-145811) Promotion not applied when checking out, email [email-masked]
From: "Neha K (Jira)" <[email-masked]>
To: "mohammad.musaed" <[email-masked]>
Date: Tue, 21 Sep 2021 08:55:21 +0000

Neha K *made 1 update* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-145811 Promotion not applied when checking out, email [email-masked] 

Neha K *made 1 update* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiYmE1MGNjMWU1ODcxNDVlZGE4N2NmMGM2Y2U1YTI4YjkiLCJwIjoiaiJ9 )

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REL-145811 ( https://landmark.atlassian.net/browse/REL-145811?atlOrigin=eyJpIjoiYmE1MGNjMWU1ODcxNDVlZGE4N2NmMGM2Y2U1YTI4YjkiLCJwIjoiaiJ9 )

Promotion not applied when checking out, email [email-masked] ( https://landmark.atlassian.net/browse/REL-145811?atlOrigin=eyJpIjoiYmE1MGNjMWU1ODcxNDVlZGE4N2NmMGM2Y2U1YTI4YjkiLCJwIjoiaiJ9 )
Updates
Neha K 12:52 pm GST Assignee: Neha K Raveen Sethupathy
Comments
Neha K 12:52 pm GST

Hi @Raveen Sethupathy ,

https://landmark.atlassian.net/browse/REL-145811 ( https://landmark.atlassian.net/browse/REL-145811 )

Products mentioned in this JIRA had offer 2 for BHD 5.5 and the same wasn't applicable at the checkout.

Customer is following up from long time and there is no update on this since August 15, 2021 from any of the team members.

Can you please confirm if these products were part of the promotion and the promotion time and upon concept approval if customer can be refunded the offer amount?

View issue ( https://landmark.atlassian.net/browse/REL-145811?atlOrigin=eyJpIjoiYmE1MGNjMWU1ODcxNDVlZGE4N2NmMGM2Y2U1YTI4YjkiLCJwIjoiaiJ9 )

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