Subject: New Reply Received - Re: We’ve received your return request.
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 13 Sep 2021 09:30:30 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto">
<span style="border-color:rgb(0,0,0)">The i</span><span style="border-color:rgb(0,0,0)">tems are returned on 9th</span><span style="border-color:rgb(0,0,0)"> September</span><br>
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<div>On Mon, 13 Sep 2021 at 2:04 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Latifa,<br style="box-sizing:border-box"> <br style="box-sizing:border-box">Thank you for contacting us.<br style="box-sizing:border-box">Please accept our apologies for the inconvenience caused.<br style="box-sizing:border-box"> <br style="box-sizing:border-box">If you return your items, we will refund you as soon as we receive and verify the returned products. You will be refunded according to the payment method used as follows:<br style="box-sizing:border-box"> <br style="box-sizing:border-box">Card Payment - The card issuer may need 2-15 extra working days to process your transaction.<br style="box-sizing:border-box">Pay via PayPal - It takes 4-15 additional business days to complete the transaction.<br style="box-sizing:border-box">Payment via SADAD or cash - You will receive the refund in your “My Credit” account if you are registered as a user, or in the form of a voucher if you are as a guest within 4-7 working days.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Please note that returns may take longer during downloads. This will also result in a delay in the refund process.<br style="box-sizing:border-box"><br style="box-sizing:border-box">For more details, please read the Return Process and Return Policy in the Help Center.<br style="box-sizing:border-box">  <br style="box-sizing:border-box">Do not hesitate to contact us if you have any other inquiries.</div>
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<br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box"> Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3081641