Subject: Ticket Assigned - Double order
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 11 Sep 2021 03:13:32 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Double order  Contacted
I made an order and I’ve received an email from your office telling me that the k-net payment wasn’t successful so I’ve reordered the same items and now you have taken both payments and I’ve received a double items.
I need to refund one of the orders 

Sent from my iPhone https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3087157