Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 09 Sep 2021 08:18:46 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Follow up on this case. Until now, no one is calling me for pick up.<div dir="auto"><br></div>
<div dir="auto">Thank you.</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 7 Sep 2021, 11:26 Elisha Cerrudo, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="auto">Greetings.<div dir="auto"><br></div>
<div dir="auto">My pickup address is:</div>
<div dir="auto"><br></div>
<div dir="auto">1416, 14th floor, Block B, Ansar building,</div>
<div dir="auto">Al Nahda, Sharjah, UAE.</div>
<div dir="auto"><br></div>
<div dir="auto">and the items I want to return are from return number <span style="font-family:helvetica,arial,sans-serif;font-size:16px;background-color:rgb(255,255,255);color:rgb(0,185,229)">1001306882</span><span style="color:rgb(32,32,32);font-family:helvetica,arial,sans-serif;font-size:16px;background-color:rgb(255,255,255)"> for order </span><span style="font-family:helvetica,arial,sans-serif;font-size:16px;background-color:rgb(255,255,255);color:rgb(0,185,229)">9691528052</span><span style="color:rgb(32,32,32);font-family:helvetica,arial,sans-serif;font-size:16px;background-color:rgb(255,255,255)"> . Pictures attached.</span>
</div>
<div dir="auto"><span style="color:rgb(32,32,32);font-family:helvetica,arial,sans-serif;font-size:16px;background-color:rgb(255,255,255)"><br></span></div>
<div dir="auto"><span style="color:rgb(32,32,32);font-family:helvetica,arial,sans-serif;font-size:16px;background-color:rgb(255,255,255)">Thanks and Regards</span></div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
</div>
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">On Mon, 6 Sep 2021, 20:50 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer" target="_blank">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Elisha,</div>
<div dir="ltr">
<div>
<br>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div> </div>
<div>We sincerely apologize for any inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">Regarding your order (9691528052) we would like to inform you that our courier partner tried to contact you on (+971565355258) thrice on 3 different days.</div>
<div><br></div>
<div dir="ltr">Please provide us with address information in order to update it (house number - neighborhood - street - city) and we have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.<br><br>We request you to please allow us some time so we can work on this and do the needful.<br><br>We appreciate your patience.<br><br>Your Friends,<br>The Support Team.</div>
</div>
</div></div>

	

</div></blockquote>
</div>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3070694