Subject: New Reply Received - : كيف كانت تجربة تسوقك معنا؟ السلام عليكم التجربه غير ناجحه وغير مطابقه لطلبي يوجد اختلاف ف الالوان اللون غير مطابق لما هو معروض لديكم
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Mon, 06 Sep 2021 14:08:43 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  : كيف كانت تجربة تسوقك معنا؟ السلام عليكم التجربه غير ناجحه وغير مطابقه لطلبي يوجد اختلاف ف الالوان اللون غير مطابق لما هو معروض لديكم  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/L7yx9AzX3ETa2CT7A-x69w~~/AALN9wA~/RgRjF1RoPVcDc3BjQgphMOggNmHqFJnSUhpzdXBwb3J0QHNob2VtYXJ0c3RvcmVzLmNvbVgEAAAAAQ~~" alt=""></div>
Dear Team,<br>
<br>
We will proceed with returning the order as requested. <br>
<br>
Best regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Noor Hijazi</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>6/9/2021 2:31 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3045381] - : كيف كانت تجربة تسوقك معنا؟ السلام عليكم التجربه غير ناجحه وغير مطابقه لطلبي يوجد اختلاف ف الالوان اللون غير مطابق لما هو معروض لديكم<br>
 
</div>
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<div dir="ltr">
<div dir="ltr">Hi team</div>

<div> </div>

<div dir="ltr">Problem Statement: Order not delivered (to warehouse)<br>
Order Date : Aug 29, 2021<br>
Order ID: 6344974721<br>
Tracking ID: SD002853787<br>
<br>
Assistance Required: Need Urgent Refund.<br>
Issue Description: Customer raised a return request on8/31/21 and as per the tracking website, the items has been collected from the customer on Sep 1 2021 and till now the returned items is not delivered to warehouse so we can initiate the refund of the returned items, kindly check and deliver the items to the warehouse asap.<br>
<br>
Thank you for your help.<br>
<br>
Regards,</div>

<div dir="ltr">Abdulaaqader</div>
</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/JM0V2WR4vdyFYldlZ-EDaw~~/AALN9wA~/RgRjF1RoPlcDc3BjQgphMOggNmHqFJnSUhpzdXBwb3J0QHNob2VtYXJ0c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3045381