Subject: Ticket Assigned - Return pick up not yet done
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 06 Sep 2021 06:51:19 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Return pick up not yet done  Hi,

I had requested for a return on the following item, the pick up has yet not happened. Pls can you have the return pick up done at the earliest and process my refund.

Kindly confirm the same at the earliest.

Thanks and regards,
Vandana Chari
+971-50-9494389

> On 25-Aug-2021, at 6:21 PM, Splash Fashions <[email-masked]> wrote:
> 
> 
> Here’s what you need to do next.
> 
> 
> Download our apps now
>  	 
> iPhone	Android
> 
> Women Men Offers Clearance
> We’ve received your return request.
> Hi Vandana Chari, thank you for getting in touch with us. Here’s how your return 1001293531 for order 9690278516 will work.
> Our delivery partner will pick up your return in around 2-5 business days.
> Order Details
> Item
> Description
> Total Price
> 
> SPLASH
> Sustainable 2Xtremz Striped Peplum Top with Balloon Sleeves
> Color: Pink
> Size: S
> Quantity: 1
> AED 59
>  	
> Total	AED 59
> 	
> 1. Box up your return
> Please include the invoice, price tags and any warranty information.
> 	
> 2. Hand over your return
> Our delivery partner will pick it up from your doorstep.
> 	
> 3. Receive your refund
> This will be issued after we receive your products in our warehouse and conduct a quality check.
> Here's how your refund works:
> If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
> Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
> Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
> 
> Need help? Get in touch
>  	
> Write us an email now, we'll get back to you as fast as we can.
>  	
> Connect with us on your favourite social network.
>  	
> Reach out in 140 characters! We are @SplashFashions.
>  	
> Call us on 800-SPLASH (800-775274). 
> 7 days a week, 24 hours a day
> 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3037849