Subject: New Reply Received - : كيف كانت تجربة تسوقك معنا؟ السلام عليكم التجربه غير ناجحه وغير مطابقه لطلبي يوجد اختلاف ف الالوان اللون غير مطابق لما هو معروض لديكم
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sat, 04 Sep 2021 21:24:55 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  : كيف كانت تجربة تسوقك معنا؟ السلام عليكم التجربه غير ناجحه وغير مطابقه لطلبي يوجد اختلاف ف الالوان اللون غير مطابق لما هو معروض لديكم  Ticket comment <div><br></div>
<div dir="auto">انا ليس لي اي ذنب لكل هذا </div>
<div dir="auto">الخطا منكم  وليس مني لكي انتظر كل هذه المده </div>
<div dir="auto">بجد معامله ليست حسنه منكم </div>
<div dir="auto">
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">في سبت، 4 سبتمبر، 2021 في 11:51 م، كتب Shoemart &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0.8ex;border-right-width:1px;border-right-style:solid;padding-right:1ex;border-right-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div dir="rtl" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div style='text-align:right;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<span lang="EN-GB" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span dir="ltr" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </span></span><span dir="rtl" lang="AR-SA" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>مرحبا
وائل،</span>
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<div style='text-align:right;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="EN-GB" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </span></div>
<div dir="rtl" style='text-align:right;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span dir="RTL" lang="AR-SA" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>شكرا لتواصلك
معنا،</span></div>
<div dir="rtl" style='text-align:right;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span dir="RTL" lang="AR-SA" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>تقبل كامل
اعتذارنا على الازعاج الذي تسببنا به،</span></div>
<div style='text-align:right;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="EN-GB" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </span></div>
<div dir="rtl" style='text-align:right;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span dir="rtl" lang="AR-SA" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>إذا قمت بإرجاع منتجات من طلبك، سنقوم بإصدار استرداد نقدي حالما نستلم المنتجات المرجعة ونتحقق منها. ستقوم
باسترداد المبلغ حسب وسيلة الدفع المستخدمة على النحو التالي:</span></div>
<div style='text-align:right;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="EN-GB" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </span></div>
<div dir="rtl" style='text-align:right;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
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<span dir="RTL" lang="AR-SA" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>الدفع عبر
البطاقة – يمكن للجهة المصدرة للبطاقة أن تحتاج إلى 2 – 15 يوم عمل إضافي لإنجاز
معاملتك</span><span lang="EN-GB" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>.</span>
</li>
<li style='text-align:right;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<span dir="RTL" lang="AR-SA" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>الدفع عبر</span><span lang="EN-GB" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> PayPal – </span><span dir="RTL" lang="AR-SA" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>يحتاج
إلى 4 – 15 يوم عمل إضافي لإنجاز المعاملة</span><span lang="EN-GB" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>.</span>
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<li style='text-align:right;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<span dir="RTL" lang="AR-SA" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><strong dir="rtl" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>الدفع عبر سداد
أو نقدًا – ستقوم باستلام المبلغ المسترد في حساب ""رصيدي""
الخاص بك إذا كنت مسجلاً كمستخدم، أو على شكل قسيمة شراء في حال كنت زائرًا غير
مسجل خلال 4 – 10 أيام عمل</strong></span><strong style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="EN-GB" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>.</span></strong>
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<font style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;color:rgb(0,0,0)'><br></font>
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<div dir="rtl" style='text-align:right;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<span dir="RTL" lang="AR-SA" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>يرجى العلم بأن
عملية الإرجاع تحتاج إلى وقت أطول خلال التنزيلات. سيترتب على هذا أيضًا تأخير في
عملية الاسترداد النقدي</span><span lang="EN-GB" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>.</span>
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<div dir="rtl" style='text-align:right;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span lang="EN-GB" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></span></div>
<div dir="rtl" style='text-align:right;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span dir="RTL" lang="AR-SA" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>لمزيد من
التفاصيل يرجى قراءة عملية الإرجاع و سياسة الإرجاع في مركز المساعدة.</span></div>
<div style='text-align:right;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<span dir="RTL" lang="AR-SA" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </span><span style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </span>
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<div dir="rtl" style='text-align:right;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<span dir="RTL" lang="AR-SA" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>لا تتردد في
التواصل معنا في حال وجود أي إستفسارات اخرى</span><span lang="EN-GB" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>.</span>
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<div dir="rtl" style='text-align:right;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span dir="RTL" lang="AR-SA" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>أصدقائك،</span></div>
<div dir="rtl" style='text-align:right;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<span lang="EN-GB" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </span><span dir="RTL" lang="AR-SA" style='font-family:"Times New Roman",serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>فريق الدعم</span>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3045381