Subject: New Reply Received - Re: Your refund is on its way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Sep 2021 14:29:07 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>Hello Support Team,  If it was my mistake I would definitely agree with the terms and conditions. Here it is not my fault. Without further delay kindly return my cash back or send the item to me.</div>
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<br><div id="AppleMailSignature" dir="ltr">Sent from my iPhone</div>
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<div>On Sep 4, 2021, at 3:28 PM, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br><br>
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<div dir="ltr">Hi Clifford,</div>
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<div dir="ltr">Thank you for contacting us and we apologize for the inconvenience caused to you.<br><br>We’re really sorry if we’ve taken longer than usual to get back to you.</div>
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<div dir="ltr">We can understand your frustration, but please understand that the refund against Cash on Delivery orders are processes back to the customer's online credits and we are sorry to inform you that we will not be able to reprocess the refund.</div>
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<div dir="ltr">We thank you for your understanding and cooperation.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2974927