Subject: Ticket Assigned - Urgent -payment was deducted agains a non existing online order
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 03 Sep 2021 04:05:16 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Urgent -payment was deducted agains a non existing online order Hi, 

After making a purchase online and completed the payment the website showed a message that “something when wrong and try it again”. 
I wanted to wait however since the money was taken and non of your customer service team was able trace my order, i want you to credit the money back to my account. 

Authorization code for my purchase for  my bank ( Emirates NBD) is 757954 you will see this in your payments. 

I want to cancel the transaction and i do not want to reorder. 

Thank you,

Anita Hommer
050 4191146

Sent from my iPhone
 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3028533