Subject: [JIRA] (REL-145132) Refund issue // 8276793078 RMA // 1001150435
From: "Neha K (Jira)" <[email-masked]>
To: "mohammad.musaed" <[email-masked]>
Date: Tue, 24 Aug 2021 06:56:05 +0000

Neha K *made 3 updates* and *added 1 new comment*. REL-System Reliability Engineering - Landmark/REL-145132 Refund issue // 8276793078 RMA // 1001150435 

Neha K *made 3 updates* and *added 1 new comment*.

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiMjEwMTQ3YjMyN2YzNGIyYjgzNTM2OGNhNDQzNzFlMzQiLCJwIjoiaiJ9 )

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REL-145132 ( https://landmark.atlassian.net/browse/REL-145132?atlOrigin=eyJpIjoiMjEwMTQ3YjMyN2YzNGIyYjgzNTM2OGNhNDQzNzFlMzQiLCJwIjoiaiJ9 )

Refund issue // 8276793078 RMA // 1001150435 ( https://landmark.atlassian.net/browse/REL-145132?atlOrigin=eyJpIjoiMjEwMTQ3YjMyN2YzNGIyYjgzNTM2OGNhNDQzNzFlMzQiLCJwIjoiaiJ9 )
Updates
Neha K 10:52 am GST Resolution: Done Status: To Be Assigned Completed Assignee: Neha K Apoorv Joshi
Comments
Neha K 10:53 am GST

Hi @Apoorv Joshi ,

Please refer the screenshots atached.

We do not see any amount pending to be refunded from our end.

As per the screenshot below, refund has been published on this RMA already.

Please ask customer also to check her email once which we sent on 18/07/2021 for both the refunds of this order.

Total credited amount is-510.2382 and Debited is 511.8482.

Also the status mentioned as INPROGRESS is for Order status not refund status.

View issue ( https://landmark.atlassian.net/browse/REL-145132?atlOrigin=eyJpIjoiMjEwMTQ3YjMyN2YzNGIyYjgzNTM2OGNhNDQzNzFlMzQiLCJwIjoiaiJ9 )

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