Subject: New Reply Received - Re: Sorry, we had to cancel part of your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 27 Jul 2021 16:08:25 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Sorry, we had to cancel part of your order.  Ticket comment <div dir="auto">Hello Team<div dir="auto">Please be informed am yet to get the 60AED refund today is the 25th of July 2021. Well over 21 days refund policy</div>
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<div>On Sat, 17 Jul 2021, 02:27 Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Jay,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We would like to inform you that we have processed the refund of amount (AED 60.00) on (6/30/21) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days, so please contact us if the amount was not captured by 25th of July because some banks take up to 21 working days to release the refund. Please rest assured that you were refunded from our side.<br><br>We thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2794019