Subject: Ticket Assigned - Re: Sorry, we had to cancel part of your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 16 Jul 2021 03:52:01 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Sorry, we had to cancel part of your order. And how long will this refund take?

Am not too happy about this development, if the item is sold out it should
not be available for purchase at the time of check out. This is the second
time this is happening to me shopping via your max app. It speaks to trust
! without which no business can thrive.

On Wed, 30 Jun 2021, 18:04 Max Fashion, <[email-masked]> wrote:

> Order 9674612187
> 
> <https://www.maxfashion.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>
> iPhone
> <https://itunes.apple.com/ae/app/id1161312751?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>
> 
> Women
> <https://www.maxfashion.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>
> Men
> <https://www.maxfashion.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>
> Girls
> <https://www.maxfashion.com/ae/en/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>
> Boys
> <https://www.maxfashion.com/ae/en/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>
> Shoes
> <https://www.maxfashion.com/ae/en/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>
> Inspiration
> <https://www.maxfashion.com/ae/en/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>
>
> Sorry, we had to cancel part of your order.
>
> Hi Jay Igweike, unfortunately we had to remove some items from your Order
> 9674612187
> <https://www.maxfashion.com/ae/en/my-account/order/9674612187?utm_source=hybris&utm_medium=email&utm_campaign=internal_partial_cancellation_CREDIT_CARD_AE_en>.
>
>
> Here’s how your refund works:
>
> Cancelled Items
>
> Item
>
> Description
>
> Total Price
>
> <https://www.maxfashion.com/ae/en/p/163064021?utm_source=hybris&utm_medium=email&utm_campaign=internal_partial_cancellation_CREDIT_CARD_AE_en>
> MAX
> Striped Sneakers with Hook and Loop Closure
> Color: White
> Size: 39
> Quantity: 1 AED 60
>
> *TOTAL:* *AED 60*
> *Total Refund Amount* *AED 60*
> Items that are cancelled or refunded are not eligible for Shukrans.
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
> *Write us an email now*, we'll get back to you as fast as we can.
>  <https://www.facebook.com/MaxFashionMENA>
>
> *Connect with us* on your favourite social network.
>  <https://twitter.com/maxfashionMENA>
>
> Reach out in 140 characters! We are *@maxfashionMENA*.
>
> *Call us on 800–MAXUAE (800-629823).*
> 7 days a week, 24 hours a day
> 
> © 2021 Retail World Limited
> Privacy Policy
> <https://www.maxfashion.com/ae/en/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>
> | Terms & Conditions
> <https://www.maxfashion.com/ae/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_partial_cancellation_CREDIT_CARD_AE_en>
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2794019