Subject: New Reply Received - Re: Sorry, we had to cancel your order.
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 01 Jul 2021 17:26:57 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Sorry, we had to cancel your order.  Ticket comment <div>Hi </div>
<div dir="auto">Can you please check and revert back what happened to my card refund it’s more than three weeks &amp;</div>
<div dir="auto">Still I didn’t receive the money to my account !!!.</div>
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<div dir="auto">Can you please check &amp; revert </div>
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<div dir="auto">Thanks &amp; Regards</div>
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<div dir="auto">Medhat </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 23 Jun 2021 at 6:28 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<span style="box-sizing:border-box;word-break:break-word">Hi </span><span style="box-sizing:border-box;word-break:break-word">Medhat</span><span style="box-sizing:border-box;word-break:break-word">,</span>
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<div style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>
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<div style="box-sizing:border-box;word-break:break-word">Thank you for reaching out to us and giving us the opportunity to serve you.<div style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Regarding order number (8267444326), we would like to inform you that we have processed the refund of amount (KWD2.00) on (6/7/21 3:22 AM and the amount will be refunded back to your original payment method within <strong>7- 21 working days</strong> according to the policy of your bank.</div>
<div style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div style="box-sizing:border-box;word-break:break-word">We thank you for your understanding and cooperation. </div>
<div style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div style="box-sizing:border-box;word-break:break-word">Feel free to reach out to us if you need any further assistance.</div>
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<div style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div style="box-sizing:border-box;word-break:break-word">Your Friends,</div>
<div style="box-sizing:border-box;word-break:break-word" dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2680862