Subject: New Reply Received - Complain Number 2904375 ( My order number is 9669671343)
From: Home Box <[email-masked]>
To: [email-masked]
Date: Fri, 25 Jun 2021 09:06:56 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Complain Number 2904375 ( My order number is 9669671343)  Ticket comment <div id="divtagdefaultwrapper" style="font-size:12pt;color:#000000;font-family:Calibri,Helvetica,sans-serif" dir="rtl">
<div>Dear Support team </div>
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<div>I would like to thank you for contacting me, because no one contacted me despite my many messages, to the point that I am thinking to write to your main company because no one responded to me</div>
<div>For eight days, I have been suffering from putting my clothes and family on, because the product is not valid.</div>
<div>So far, no one has contacted me and the situation has not changed so far</div>
<div>Please, I want a quick solution to replace the product with a new, valid one, knowing that I paid in advance and gave your right, so you gave me my right </div>
<div>Thank you and please exchange the product today</div>
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<div align="center"><font style="font-family:Arial;font-size:9pt;color:#404040"><font style="font-family:Arial;font-size:9pt;color:#404040">ص.ب. 84 أبوظبـي،</font></font></div>
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<div align="center"><font style="font-family:Arial;font-size:9pt;color:#404040"><font style="font-family:Arial;font-size:9pt;color:#404040">الإمـارات العربيـة المتحـدة</font></font></div>
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<div align="center"><font style="font-family:Arial;font-size:9pt;color:#404040"><font style="font-family:Arial;font-size:9pt;color:#404040">P.O. Box: 84  Abu Dhabi</font></font></div>
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<div align="center"><font style="font-family:Arial;font-size:9pt;color:#404040"><font style="font-family:Arial;font-size:9pt;color:#404040">United Arab Emirates</font></font></div>
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<font style="font-family:Calibri;font-size:9pt;color:#404040">T : +971 (0)2 651</font><font style="font-family:Calibri;font-size:9pt;color:#404040">2190</font>
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<font style="font-family:Calibri;font-size:9pt;color:#000000">E : </font><span style="font-family:Calibri;font-size:9pt;color:Blue"><a href="mailto:[email-masked]" title="Click to send email to Samer Najih Abdul Aziz" target="" style="font-family:Calibri;font-size:9pt;color:Blue" rel="noreferrer"><span style="font-family:Calibri; font-size:9pt; color:Blue">[email-masked]</span></a></span>
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<td><font style="font-family:Arial;font-size:10pt;color:#404040;font-weight:bold">سامر ناجح عبدالعزيز الحاج محمد</font></td>
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<td><font style="font-family:Arial;font-size:10pt;color:#404040;font-weight:bold">Samer Najih Abdul Aziz</font></td>
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<td style="HEIGHT: 21px" dir="rtl"><font style="font-family:Arial;font-size:9pt;color:#404040">مهندس دعم فني</font></td>
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<td><font style="font-family:Arial;font-size:9pt;color:#404040">Technical Support Engineer</font></td>
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<td style="PADDING-TOP: 5px"><span style="font-family:Arial;font-size:9pt;color:#85744E;font-weight:bold;text-decoration:none"><a href="https://www.adjd.gov.ae" title="" target="" style="font-family:Arial;font-size:9pt;color:#85744E;font-weight:bold;text-decoration:none" rel="noreferrer"><span style="font-family:Arial; font-size:9pt; color:#85744E; font-weight:bold; text-decoration:none">ADJD.GOV.AE</span></a></span></td>
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<div align="center"><a href="https://www.facebook.com/adjd.gov.ae" target="" rel="noreferrer"><img width="30" height="30" style="border: 0px Solid " src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMzMzMTk5MCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.z7URpMKBGmAuiGs0ohsIx0aPKeXOHHFFg6B8VDgOEvA"></a></div>
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<div align="center"><a href="https://www.instagram.com/adjd_official/" target="" rel="noreferrer"><img width="30" height="30" style="border: 0px Solid " src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMzMzMTk5MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.3GMh_vYU3FDzFTfgNN0KX4FjrFGCTey2F7Ll9Vrv0Jg"></a></div>
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<div align="center"><a href="https://www.youtube.com/user/AbuDhabiJudicialDept" target="" rel="noreferrer"><img width="30" height="30" style="border: 0px Solid " src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMzMzMTk5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.GcAFpH420L-Ycjb_8HO9o0gik011eadl4QbrK2TZ8MY"></a></div>
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<div align="center"><a href="https://twitter.com/ADJD_Official" target="" rel="noreferrer"><img width="30" height="30" style="border: 0px Solid " src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMzMzMTk5NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.axnK7ogJBAWk_GaFiTSvYTXAqFqrJAoWvnSl7fdGiek"></a></div>
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<div align="center"><a href="https://www.linkedin.com/company/abu-dhabi-judicial-department/" target="" rel="noreferrer"><img width="30" height="30" style="border: 0px Solid " src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMzMzMTk5NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cI3hUCxVIbUwf5jU8hq0GRuiUvHE_hO_AgUcIZujlmw"></a></div>
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<div align="center"><a href="https://www.snapchat.com/add/adjd_official" target="" rel="noreferrer"><img width="30" height="30" style="border: 0px Solid " src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMzMzMTk5NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.fykDPFMgMBv5btD9E1HQNYbALjDO8BUFi4qTNJlkd00"></a></div>
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<div style="PADDING-TOP: 5px" dir="rtl" align="right"><font style="font-family:Arial;font-size:10pt;color:#85744E;font-weight:bold"><font style="font-family:Arial;font-size:10pt;color:#85744E;font-weight:bold">Abu Dhabi Judicial Department</font></font></div>
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<div align="center"><font color="#ffffff">#adjdnewBannerApplied</font></div>
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<font style="font-size:11pt" color="#000000"><b>من:</b> Landmark Group &lt;[email-masked]&gt;<br>
<b>‏‏تم الإرسال:</b> 25 يونيو, 2021 12:16:48 م<br>
<b>إلى:</b> Samer Najih Abdul Aziz<br>
<b>‏‏الموضوع:</b> Re: [#2759728] - Complain Number 2904375 ( My order number is 9669671343)</font>
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<div dir="ltr">Hi S.najih,<br>
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Thank you for contacting us.</div>
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<div dir="ltr">PLease accept our apology for the inconvenience caused.</div>
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<div dir="ltr">Please inform us if the tech team did not contact you and solve your issue as they promised.</div>
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<div dir="ltr">We repeat our apology and please do not hesitate to reach us whenever you require assistance</div>
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<div dir="ltr">Your friends,</div>
<div dir="ltr">Support Team</div>
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