Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 19 Jun 2021 11:17:57 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Returns  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255)" dir="auto">
Hi team,</div>
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I understand all of that but the mistake was from your end </div>
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Attached is an image of what I got. I NEVER ordered skinny jeans</div>
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This product on the app does not have skinny written anywhere so how am I supposed to know it's a skinny jean and not just a normal denim jean??!!!</div>
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Please help ASAP</div>
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<img id="93491a10-93f7-4e41-a949-7803bff1c512" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIzMTQ2MjUwNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9._6IuHzrwRUx1h8-c2RDv9G1oFuzDxJZYbLgap9qyHus" alt="Image" style="max-width: 100%">
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<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, June 18, 2021 12:51:06 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2704687] - Returns
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Dear Itrat,</div>
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Thank you for getting in touch with us.</div>
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Please not that the <strong>159925081 - - Full Length Jeans with Pocket Detail and Belt Loops
</strong>is  non returnable product.</div>
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Feel free to reach out to us if you need any further assistance.</div>
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Your friends,</div>
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The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2704687