Subject: New Reply Received - The order number 6315035077
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 15 Jun 2021 21:25:38 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  The order number 6315035077  Ticket comment <div class="ydp686169c2yahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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<div dir="ltr">Thank for contact</div>
<div dir="ltr">we got our delayed order</div>
<div dir="ltr">best regards<br>
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<div><span style="font-weight:bold;font-size:medium">Prof. Mohamed Emara Elzanan</span></div>
<div><span style="font-size:medium">MB BCh, MSC, MD</span></div>
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<span style="font-size:medium"><font style="background-color: inherit"><b><span style="background-color:rgb(253, 239, 43)">World Endoscopy Organization star</span></b></font><br></span><div> <b><font color="#222222"><span style="font-size:15px">Hepatology, Gastroenterology and Infectious Diseases Department, Faculty Of Medicine, </span></font><a href="https://scholar.google.com/citations?view_op=view_org&amp;hl=en&amp;org=17206137029690973116" class="ydp905dafbegsc_prf_ila" style="font-family:Arial, sans-serif;font-size:15px;color:rgb(34, 34, 34)" rel="noreferrer" target="_blank">Kafrelsheikh Universit</a>y, <span><a href="https://scholar.google.com/citations?view_op=view_org&amp;hl=en&amp;org=17206137029690973116" class="ydp905dafbegsc_prf_ila" style="color:rgb(34, 34, 34);text-decoration-line:underline;font-family:Arial, sans-serif;font-size:15px" rel="noreferrer" target="_blank">Kafrelsheikh</a><u>,</u> P.O box 33516, Egypt</span></b>
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<span style="font-family:verdana, helvetica, sans-serif;font-size:small"><font style="background-color: inherit"><b><span style="font-style:italic">Email:</span></b></font>  <span style="font-style:italic;color:rgb(112, 172, 237)">[email-masked], [email-masked]<span>

</span></span></span><span style="font-family:verdana, helvetica, sans-serif;font-size:small"><span style="font-style:italic;color:rgb(112, 172, 237)"><span></span></span></span><span style="font-family:verdana, helvetica, sans-serif;font-size:small"><span style="font-style:italic;color:rgb(112, 172, 237)"><span></span></span></span><span style="font-family:verdana, helvetica, sans-serif;font-size:small"><span style="font-style:italic;color:rgb(112, 172, 237)"></span></span><div><span style="font-style:italic;font-family:verdana, helvetica, sans-serif;font-size:small"><font style="background-color: inherit"><b>Website:</b></font> <a href="http://www.mhalzenan.faculty.zu.edu.eg/" style="color:rgb(112, 172, 237)" rel="noreferrer" target="_blank">http://www.mhalzenan.faculty.zu.edu.eg/</a></span></div>
<div><span style="font-family:verdana, helvetica, sans-serif;font-size:small"><span style="font-style:italic"><font style="background-color: inherit"><b>Google Scholar:</b></font> </span><span style="color:rgb(68, 0, 98)"><a href="https://scholar.google.co.uk/citations?user=RsX_Z2wAAAAJ&amp;hl=ja" rel="noreferrer" target="_blank"><span style="font-style:italic">https://scholar.google.co.uk/citations?</span><span style="font-style:italic">user=RsX_Z2wAAAAJ&amp;hl=ja</span></a><br></span></span></div>
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<font><b>ORCID ID:</b></font><span><span style="font-size:9.0pt;font-family:sans-serif"> <a href="https://orcid.org/0000-0002-1504-7851" rel="noreferrer" target="_blank"> <span class="ydpbe998b7dpasted-link"><span style="font-size:12.0pt;font-family:sans-serif;color:blue;letter-spacing:-.25pt" lang="EN-CA"></span></span></a><a rel="noreferrer"><span style="color:blue;text-decoration-line:none;text-decoration-style:solid;text-decoration-color:currentcolor">https://orcid.org/0000-0002-1504-7851</span></a></span></span><font color="#7dbef1"><br></font>
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<div dir="ltr"><font color="#7dbef1"><font color="#000000"><font><b>Assistant editor <span>Editor-in-Chief</span>:</b></font> Afro-Egyptian Journal of Infectious and Endemic diseases: </font><font color="#7dbef1"><a href="https://aeji.journals.ekb.eg/" rel="noreferrer" target="_blank">https://aeji.journals.ekb.eg/</a></font><br></font></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tuesday, June 15, 2021, 11:19:37 PM GMT+2, Max &lt;[email-masked]&gt; wrote:
                
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2701217</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2701217<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammad Tawfik : </div>
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<div>Hi mohamed,<br style=""><br style="">
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<div>We apologize for the inconvenience caused.</div>
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<div>After checking your order, we found out that your order has been delivered successfully on <strong dir="ltr">6/13/21 9:51 PM</strong>,</div>
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<div>If you still believe that you did not receive your order , please contact us again within 24 hours.</div>
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<div>Please feel free to contact us if you have any further questions.</div>
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<div>Your friends,</div>
<div>Support Team</div>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2701217