Subject: New Reply Received - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 15 Jun 2021 04:47:48 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: We’ve received your return request.   Ticket comment <div>When can I expect my refund?
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<div>This has been a very painful experience <br>
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<div>On Jun 13, 2021, at 9:33 AM, Navneet Ganjoo &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr"> These pajamas were returned with the shorts under order number 9666700679.
<div>I even asked the courier if it was ok to pack them in the same box and he confirmed if these were going to Splash it was ok.<br>
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<blockquote>On Jun 13, 2021, at 2:33 AM, Splash &lt;[email-masked]&gt; wrote:<br>
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Hi Navneet,</div>
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Thank you for contacting us and giving us the opportunity to help you.</div>
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Regarding your order number 9665605310, we see you have placed the return request for two pyjama sets but they were not collected from you under the tracking ID 46544460804.  If you refer to another order, please provide us with the order number.</div>
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Feel free to contact us for further assistance.<br style="box-sizing: border-box">
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Your friends,<br style="box-sizing: border-box">
The support team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2695058