Subject: New Reply Received - Order no 8264542426
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 14 Jun 2021 08:11:39 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Order no 8264542426  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Thank you for following up.</span></div>
<div></div>
<div></div>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><span style="color:#1F497D"><br>
  </span></div>
<div></div>
<div></div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="146" style="width:109.5pt;padding:0in 0in 0in 0in">
<div class="MsoNormal">
<span style="color:#1F497D"> </span><span style="color:#1F497D"><img width="139" height="120" style="width:1.4479in;height:1.25in" id="_x0000_i1028" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyOTQ5NDgwNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.fQAY25C6AhC6-UhmvE5NhZjLwO_Ct4TYDfZUjLrtqcg"></span><span style="color:#1F497D"></span>
</div>
<div></div>
<div></div>
</td>
<td width="463" style="width:347.25pt;padding:0in 0in 0in 0in">
<div class="MsoNormal">
<span style="color:#1F497D"> </span><b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:#3F3F3F'>Merissa Mascarenhas</span></b><span style="font-size:7.5pt;color:gray"><br>
</span><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:#3F3F3F'>|
</span><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:#3F3F3F'>Secretary - 2</span><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:#3F3F3F'> |</span><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:#262626'><br>
</span><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:gray'>| </span><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:gray'>Naphtha / Mogas / LPG Sales</span><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:gray'>
 |</span><span lang="EN-GB" style='font-family:"Verdana",sans-serif;color:gray'><br>
</span><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:gray'>|Email: </span><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:gray'><a href="mailto:[email-masked]" title="Click to send email to Merissa Mascarenhas" rel="noreferrer"><span style="color:gray">[email-masked]</span></a></span><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:gray'> | Web:
</span><span style='font-size:8.0pt;font-family:"Verdana",sans-serif;color:gray'><a href="https://www.kpc.com.kw" rel="noreferrer"><span style="color:gray">www.kpc.com.kw</span></a></span><span style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:gray'> |<br>
|Tel: +965 2381 4254 | Fax: +965 2381 4177 |Mobile:  | <br>
|</span><span lang="EN-GB" style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:gray'>P.O Box: 26565 | Safat | Postal Code 13126 | Kuwait</span><span lang="EN-GB" style='font-size:10.0pt;font-family:"Arial",sans-serif;color:gray'>
</span><span lang="EN-GB" style='font-size:7.5pt;font-family:"Verdana",sans-serif;color:gray'>|</span><span style="color:#1F497D"></span>
</div>
<div></div>
<div></div>
</td>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal">
<span style="color:#1F497D"> </span><span style="color:#1F497D"><img width="90" height="140" style="width:.9375in;height:1.4583in" id="_x0000_i1027" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyOTQ5NDgwNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.poBB87hAvo2_OtYVOQVGazdVkIJkGvTYih4yD4rvEAQ"></span><span style="color:#1F497D"></span>
</div>
<div></div>
<div></div>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal">
<span style="color:#1F497D"> </span><span style="color:#1F497D"><img width="139" height="40" style="width:1.4479in;height:.4166in" id="_x0000_i1026" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyOTQ5NDgwOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.zBsybHNWnzNWLFww8FAUUKo8llrLaohTrorse0KS7KU"></span><span style="color:#1F497D"></span>
</div>
<div></div>
<div></div>
</td>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal">
<span style="color:#1F497D"> </span><a href="http://" target="''" rel="noreferrer"><span style="color:blue;text-decoration:none"><img width="396" height="44" style="width:4.125in;height:.4583in" id="_x0000_i1025" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyOTQ5NDgwOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.e2F2_PCtYOzziPm6vHp0_ofUi4vPzqfX8dSmtxq7aP4"></span></a><span style="color:#1F497D"></span>
</div>
<div></div>
<div></div>
</td>
<td style="padding:0in 0in 0in 0in">
<div class="MsoNormal"><span style="color:#1F497D"> </span></div>
<div></div>
<div></div>
</td>
</tr>
</tbody>
</table>
<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'></span></div>
<div> </div>
<div></div>
<div class="MsoNormal"><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'></span></b></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Centrepoint &lt;[email-masked]&gt;
<br>
<b>Sent:</b> Monday, June 14, 2021 9:14 AM<br>
<b>To:</b> Merissa Mascarenhas &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2677386] - Order no 8264542426</span>
</div>
<div></div>
<div></div>
<div class="MsoNormal"></div>
<div> </div>
<div></div>
<div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Merissa Mascarenhas,</span></div>
<div></div>
<div></div>
</div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>​</span></div>
<div></div>
<div></div>
</div>
<div>
<div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank you for getting in touch with us.</span></div>
<div></div>
<div></div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We sincerely apologize for the inconvenience caused.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We assure you it will be processed within 2-5 working days, after we check your returns, we'll process your refund.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thanks for your patience.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Feel free to reach out to us if you need any further assistance.</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Your friends,</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>The Support Team</span></div>
<div></div>
<div></div>
</div>
<div>
<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span></div>
<div> </div>
<div></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="MsoNormal">
<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2677386:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
</span>
</div>
<div></div>
<div></div>
</div>

<hr>This e-mail and any attachments may contain confidential and privileged information. If you are not the intended recipient, please notify the sender immediately by return e-mail, delete this e-mail and destroy any copies. Any dissemination or use of this information by a person other than the intended recipient is unauthorized and may be illegal.<br>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2677386