Subject: New Reply Received - Return shipment
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 13 Jun 2021 15:50:00 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Return shipment  Ticket comment <div dir="auto">I still have not received my refund on my credit in the app! </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 11 Jun 2021 at 05:53, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Hi Bashayer,<br style="box-sizing:border-box"><br style="box-sizing:border-box">Thank you for contacting us.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Please accept our apologies for the inconvenience and delay we caused.<br style="box-sizing:border-box"><br style="box-sizing:border-box">The refund will be processed to my credit because you have paid in cash and we cannot refund the amount to your visa card. It is the policy of refund. We are sorry for any troubles.</div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>
<br style="box-sizing:border-box">Thanks for your cooperation and understanding with us.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Do not hesitate to contact us if you have any other inquiries.<br style="box-sizing:border-box"><br style="box-sizing:border-box">your friends,<br style="box-sizing:border-box">Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2674405