Subject: Ticket Assigned - Re: Sorry, we had to cancel your order.
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 12 Jun 2021 02:20:17 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: Sorry, we had to cancel your order. Greetings ,

Can you please explain the reasons & if it’s related to the product
availability
It will not be acceptable because that will be the second time my wife
select an item online on your website page and we receive other style and
the reason was that the item is not available in the store

I’ll raise a complain to the corporate in Dubai  if that kind of service
you are providing in Kuwait .

Please note that you are making our online shopping experience bad ,
whenever we never experienced the same with other companies and competitors
to lMG in Kuwait

Please Let me know what went wrong leads to send me email of cancellation
which is really disappointing

Thanks
Medhat Alzehery

On Mon, 7 Jun 2021 at 2:22 AM Splash Fashions <[email-masked]>
wrote:

> Order 8267444326.
> 
> <https://www.splashfashions.com/kw/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_KW_en>
> Download our apps now
> <https://itunes.apple.com/kw/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_KW_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_KW_en>
> iPhone
> <https://itunes.apple.com/kw/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_KW_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_KW_en>
> 
> Women
> <https://www.splashfashions.com/kw/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_KW_en>
> Men
> <https://www.splashfashions.com/kw/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_KW_en>
> Offers
> <https://www.splashfashions.com/kw/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_KW_en>
> Clearance
> <https://www.splashfashions.com/kw/en/search?q=badge.title.en%3AClearance&clr=true&utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_KW_en>
> Sorry, we had to cancel your order.
> Hi Medhat Alzehery, unfortunately we couldn’t complete your order
> 8267444326
> <https://www.splashfashions.com/kw/en/my-account/order/8267444326?utm_source=hybris&utm_medium=email&utm_campaign=internal_full_cancellation_CREDIT_CARD_KW_en>.
> Please accept our apologies. Rest assured, your refund is being processed
> and will be sent to your original payment method at the earliest.
>
> Order Details
>
> Item
>
> Description
>
> Total Price
>
> <https://www.splashfashions.com/kw/en/p/161411500?utm_source=hybris&utm_medium=email&utm_campaign=internal_full_cancellation_CREDIT_CARD_KW_en>
> SPLASH
> Iconic Solid Sleeveless Top with Schiffli Detail and High Low Hem
> Color: White
> Size: 10
> Quantity: 1 KWD 2
>
> Subtotal: * KWD 2*
> Standard ground shipping:
>
>
> * FREE *
> *Total* *KWD 2*
> 
> Need help? Get in touch
>
>  <[email-masked]?Body=Contacted>
>
> *Write us an email now*, we'll get back to you as fast as we can.
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>
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> | Terms & Conditions
> <https://www.splashfashions.com/kw/en/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_CREDIT_CARD_KW_en>
>

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2680862