Subject: New Reply Received - Wrong order
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 11 Jun 2021 10:35:10 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Wrong order  Ticket comment <div>Hi 
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<div>Thanks for usual support </div>
<div>As I mentioned earlier i was under quarantine hence i was not able to open the order </div>
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<div>All required information already mentioned in my trailing mail </div>
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<div>I would attach again for your reference </div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyOTAwMjM0MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.P3cl-35u_lAniGxwY5Q5mh3nra7XJp0nxWWQFQQb9NE"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyOTAwMjM0NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.JfO1MT1sGgQ9QcFetyA4Z38RTe-E19lPzkJhlv818EU"><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 11 Jun 2021, at 5:18 AM, Max &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2675460</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<span>-</span>——</div>
<div dir="ltr">Mohammad Tawfik : </div>
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Hi Nonita,</div>
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Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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We sincerely apologize for any inconvenience caused, <br style="box-sizing: border-box">
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We are here to request you to share with us the name and price of the item/s you want to return.</div>
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We appreciate your patience.</div>
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Your Friends,</div>
The Support Team.</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2675460