Subject: Ticket Assigned - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Fri, 11 Jun 2021 04:03:33 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.  I shipped these items several days ago.

When will I receive my refund?

Sent from my iPhone

On Jun 2, 2021, at 5:55 PM, Splash Fashions <[email-masked]> wrote:

Here’s what you need to do next.

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We’ve received your return request.

Hi Navneet Ganjoo, thank you for getting in touch with us. Here’s how your return 1001002840 for order 9665605310 will work.
Our delivery partner will pick up your return in around 2-5 business days.

Order Details

Item

Description

Total Price

[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/4827589-LOUNGEWEAR-3-SP21130121_01-150.jpg]
SPLASH
Sustainable Henley Neck T-shirt and Full Length Pyjama Set
Color: Multicolour
Size: L
Quantity: 1
AED 44.1
[https://770744760e4512666787-e0075ca37ef156ad6af6d25f26069b92.lmsin.net/4827200-MSWVTS7-SP21191120_01-150.jpg]
SPLASH
Solid Henley Neck T-shirt and Full Length Pyjama Set
Color: Multicolour
Size: L
Quantity: 1
AED 53.1

Total   AED 97.2
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
1. Box up your return

Please include the invoice, price tags and any warranty information.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
2. Hand over your return

Our delivery partner will pick it up from your doorstep.

[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
3. Receive your refund

This will be issued after we receive your products in our warehouse and conduct a quality check.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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