Subject: Ticket Assigned - Re: We’ve received your return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 09 Jun 2021 05:44:36 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request.
 Dear Team, Please note everytime I try to to update my address through the below provided link, to allow for order pick up, it doesn't allow me! Can you please advise ASAP! On 5 Jun 2021 7:59 pm, Max Fashion <[email-masked]> wrote: 

 

 Please update your pickup address.

 

 

 
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 Thank you for submitting your Click & Collect return request
 
Hi Aya Essam, you’re almost there! You can finish returning these products in a few easy steps:

 

 

 
 1. Update your pick-up address 
 
 Please enter it 
 here
 so we know where to collect your items from. Your return cannot be processed without a pickup address.

 

 
 
 2. Confirm your pick-up
 Our courier partner will send you an SMS to arrange your return pick-up. Your pickup should take place in 2-3 business days.

 

 
 3. Hand over your return
 Wrap and seal your products in their original packaging, with all tags intact. Our courier partner will give you an acknowledgement receipt when they collect it.

 

 
 4. Receive your refund
 
 Your products will take 3-5 business days to reach our warehouse.
 
 We'll take 1 business day to conduct a quality check.
 
 Your refund will be issued in 2-7 business days after the quality check.

 

 Once we transfer your refund, it may take up to 48 hours to reflect in your bank account.

 
  Need help? Get in touch 

 

 
 Write us an email now, we'll get back to you as fast as we can.

 

 

 
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 Reach out in 140 characters! We are @maxfashionMENA.

 

 
 Call us on 8000-1629. 7 days a week, 24 hours a day

 

 

 
 
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2675003