Subject: Email was not delivered to [email-masked]
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 09 Jun 2021 02:49:27 +0000

Hi Mohammad Tawfik,  
  The following message composed by you on ticket 2620011 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,     Subject: duplicate collection     Order ID: 9656003641  Tracking ID: 46541613565  Collection reference: D29EA2B​  ​   Assistance Required:  Check if you have collected the items with the above details when you collected the items from customer under the collection reference: D286700 and tracking id: 46541495954, as the customer claims that he returned the items of two orders together.     Kindly check on this and update us ASAP.     ​     Regards,