Subject: New Reply Received - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 05 Jun 2021 06:50:35 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: We’ve received your return request.  Ticket comment <div dir="auto"><div>Hello Splash<div dir="auto"><br></div>
<div dir="auto">I don't really understand how many time i need to send you again &amp; again. Because last time i send it all details with screen shot you guys can't understand what am i saying.? Am going to sending all details again. </div>
<div dir="auto"><br></div>
<div dir="auto">Return Approved Item (Please Find the attached screen shot of refund approval below) and the payment still pending</div>
<div dir="auto">Order date - 27/4/2021</div>
<div dir="auto">Order number - 9655643422</div>
<div dir="auto">Total order payment - 360/-AED </div>
<div dir="auto">Item - Slim fit solid midrise shortsbwith pocket detail </div>
<div dir="auto">Colour - White </div>
<div dir="auto">Size - 36</div>
<div dir="auto">Quantity - 1</div>
<div dir="auto">Price - 25/-AED </div>
<div dir="auto"><br></div>
<div dir="auto"><br></div>
<div dir="auto">Return Not Approved </div>
<div dir="auto">Order date - 28/4/2021</div>
<div dir="auto">Order number - 9656003641</div>
<div dir="auto">Total order payment - 510/-AED </div>
<div dir="auto">Item-</div>
<div dir="auto">1. Bossini textured cropped jeans with belt loop &amp; pocket details </div>
<div dir="auto">Colour - black </div>
<div dir="auto">Size - 36</div>
<div dir="auto">Quantity - 1</div>
<div dir="auto">Price - 56/-AED </div>
<div dir="auto">2. Sustainable solid shirt with pointed collar &amp; long sleeves </div>
<div dir="auto">Colour - purple </div>
<div dir="auto">Size - L </div>
<div dir="auto">Quantity - 1</div>
<div dir="auto">Price - 69/-AED </div>
<div dir="auto"><br></div>
<div dir="auto">Please do needful can't waste my time for the same in again &amp; again. Am attaching the courier guy contact number _(+971565270689) </div>
<div dir="auto"><br></div>
<div dir="auto">Thanks &amp; Regards</div>
<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, 5 Jun 2021, 07:31 Splash, &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Hi Fazil ,</div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>​</div>
<div dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Thank you for reaching out to us and giving us the opportunity to serve you.<br style="box-sizing:border-box"><br style="box-sizing:border-box">We sincerely apologize for the delay in processing of your return however, we request you to please <strong dir="ltr" style="box-sizing:border-box;font-weight:700">share with us the order number for the already refunded order and the one which has not been refunded yet along with the name and price of the returned items. Provide the return slip also.</strong>
</div>
<div style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div style="box-sizing:border-box;word-break:break-word">We are looking forward to hear from you soon. Thank you for your help!</div>
<div style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div style="box-sizing:border-box;word-break:break-word">Your Friends,</div>
<div style="box-sizing:border-box;word-break:break-word">The Support Team</div>
<div style="box-sizing:border-box;word-break:break-word"><br style="box-sizing:border-box"></div>
<div dir="ltr" style="box-sizing:border-box;word-break:break-word">Note: Case will automatically close if no response received within 24 hours</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2620011