Subject: Ticket Assigned - Click & Collect
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 03 Jun 2021 02:03:19 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Click & Collect I make an order and the amount deducted from my account after that I received an email that my order is cancelled  and there written no money deducted from my account 
In fact full amount is deducted https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2657090