Subject: New Reply Received - RE: ﻿Sorry, your order was not processed
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 01 Jun 2021 06:56:04 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  RE: Sorry, your order was not processed   Ticket comment <div class="WordSection1">
<div class="MsoNormal">ANY REPLAYYYYYYYYY ????</div>
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<div>From: <a href="mailto:[email-masked]" rel="noreferrer">rasha kamel</a><br>
<b>Sent: </b>Monday, May 31, 2021 9:10 AM<br>
<b>To: </b><a href="mailto:[email-masked]" rel="noreferrer">Max Fashion</a><br>
<b>Subject: </b>Re: [#2551607] - RE: Sorry, your order was not processed</div>

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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">I NEED REPLAY OR MANGER CALL ME ASAP </span></div>
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<div class="MsoNormal"><img width="694" height="2" style="width:7.2291in;height:.0208in" id="Horizontal_x0020_Line_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyNTQ4NjM4OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5-sCZVOu-elcJH0fHCLERExLlKPhNdI4sSCBHe753XU"></div>
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<b><span style="color:black">From:</span></b><span style="color:black"> rasha kamel &lt;[email-masked]&gt;<br>
<b>Sent:</b> Sunday, May 30, 2021 10:17 PM<br>
<b>To:</b> Max Fashion &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#2551607] - RE: Sorry, your order was not processed</span> </div>
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<div class="xmsonormal">Sent from <a href="https://go.microsoft.com/fwlink/?LinkId=550986" rel="noreferrer">
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<b>From: </b><a href="mailto:[email-masked]" rel="noreferrer">rasha kamel</a><br>
<b>Sent: </b>Sunday, May 30, 2021 9:59 PM<br>
<b>To: </b><a href="mailto:[email-masked]" rel="noreferrer">Max</a><br>
<b>Subject: </b>RE: [#2551607] - RE: Sorry, your order was not processed</div>
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<div class="xmsonormal">Dear all</div>
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<div class="xmsonormal">I check with my bank they confirmed payment not captured with KNET also and their requested to check with you and this is my internal transaction number  113036008873 ----- 10KD
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<div class="xmsonormal">PLEASE I NEED FEEDBACK ASAP </div>
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<div class="xmsonormal">Sent from <a href="https://go.microsoft.com/fwlink/?LinkId=550986" rel="noreferrer">
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<b>From: </b><a href="mailto:[email-masked]" rel="noreferrer">Max</a><br>
<b>Sent: </b>Tuesday, May 11, 2021 2:47 PM<br>
<b>To: </b><a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject: </b>Re: [#2551607] - RE: Sorry, your order was not processed</div>
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Rasha,</span></div>
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>​</span></div>
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<div class="xmsonormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'> Thank you for reaching out to us,<br>
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We'd like to confirm that the order has not been placed successfully as the payment from your credit card used has been unsuccessful.<br>
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Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card-issuing bank.<br>
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If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.<br>
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Feel free to get in touch with us for further assistance.<br>
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Your friends,<br>
The Support Team</span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2551607:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2551607