Subject: New Reply Received - Landmark Group
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 May 2021 05:29:46 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Landmark Group  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hi Team,</div>
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<div class="MsoNormal">Shipment already OFD today and informed courier to call customer and prioritize the delivery.
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<b><span style="font-size:10.0pt;color:#2F5496">Thanking you.</span></b><b><span style="font-size:10.0pt;color:#2F5496"></span></b>
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<div class="MsoNormal"><b><span style="font-size:10.0pt;color:#2F5496">Best regards,</span></b></div>
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<b><span style='font-size:10.0pt;font-family:"Verdana",sans-serif;color:gray'>_______________________________________</span></b><span style="font-size:12.0pt;color:gray"></span>
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<img width="152" height="89" style="width:1.5833in;height:.927in" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyNDk2Mzg4MSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.7CDfyMq16e2tOTm0anZOKRQqm8vU8dE7JYkfrnmFIJQ" alt="cid:[email-masked]"><span style="font-size:9.0pt;color:#595959"></span>
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<div class="MsoNormal"><b><u><span style="font-size:12.0pt;font-family:Algerian;color:#2F5496">Antony Markose</span></u></b></div>
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<b><i><u><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#2F5496'>Service Coordinator</span></u></i></b><b><i><u><span style='font-size:9.0pt;font-family:"Trebuchet MS",sans-serif;color:#2F5496'></span></u></i></b>
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<i><u><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#2F5496'>Dubai Delivery Center</span></u></i><span dir="RTL"></span><span dir="RTL"></span><i><u><span lang="AR-SA" dir="RTL" style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#2F5496'><span dir="RTL"></span><span dir="RTL"></span> </span></u></i><i><span style='font-family:"Trebuchet MS",sans-serif;color:#2F5496'></span></i>
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<i><u><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#2F5496'>PO Box 99999, Dubai, United Arab Emirates</span></u></i><b><i><u><span style='font-family:"Trebuchet MS",sans-serif;color:#2F5496'></span></u></i></b>
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<div class="MsoNormal"><i><u><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#2F5496'>T +971-42303244</span></u></i></div>
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<u><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:blue'><a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></u><u><span style="color:blue"></span></u>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Rajesh Pattabhi <br>
<b>Sent:</b> Saturday, May 29, 2021 8:15 AM<br>
<b>To:</b> Epg Lmg1 &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; Centrepoint &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#2621790] - Landmark Group</div>
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<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:black'>Dear Antony
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-family:"Arial",sans-serif;color:black'>Kindly check and revert
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-family:"Arial",sans-serif;color:black'>Raj</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-family:"Arial",sans-serif;color:black'>Manager E-Commerce </span></div>
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<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:black'>Emirates Post Group | HO</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-family:"Arial",sans-serif;color:black'>Dubai, United Arab Emirates </span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-family:"Arial",sans-serif;color:black'>Mob# 055 257 1010 </span></div>
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<div class="MsoNormal"><span style='font-family:"Arial",sans-serif;color:black'>24/7 @ your service!</span></div>
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<b><span style="color:black">From:</span></b><span style="color:black"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Saturday, May 29, 2021 12:28:13 AM<br>
<b>To:</b> Rajesh Pattabhi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a> &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#2621790] - Landmark Group</span> </div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Hi Team,<br>
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Subject : Update Contact Details<br>
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Problem Statement – Wrong mobile Number</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Order number: 9663397382<br>
Tracking ID: 1000011339284<br>
Assistance Required: The Customer informed us that they placed their order with no mobile number so please update their delivery number to (0504313922).<br>
Please expedite a delivery ASAP and update us!<br>
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Regards,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt">Tawfik</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>2621790:1125156</span><span style="font-size:10.5pt">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2621790