Subject: New Reply Received - Landmark Group
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 28 May 2021 18:16:47 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Landmark Group  Ticket comment <div dir="auto">ماهي المعلومات التي تريدونها .</div>
<div dir="auto">لديكم جميع المعلومات رقم الجوال والبريد والطلب . </div>
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<div>On Fri, 28 May 2021 at 7:20 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2615625</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2615625<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Shipa Delivery Support : </div>
<div style="color:transparent;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/krs5sYlBVmXuJlPHc0-rAg~~/AALN9wA~/RgRijzrUPVcDc3BjQgpgplQHrmCFzAIWUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All, <br>
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Kindly provide us with the dull address in order to avoid any further delays. <br>
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Best regards, 
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<span><span>Lubna Shehadeh</span><br>
<span>Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer" target="_blank"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration:none;color:#f26641" rel="noreferrer" target="_blank">www.shipa.com</a> </span>
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<strong></strong><div><blockquote>
<div>From: CST000000006 Shipa Customer &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br>
<strong>Sent: </strong>26/5/2021 9:09 AM GMT+04:00<br>
<strong>To: </strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong>Cc: </strong><a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>; <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><br>
<strong>Subject: </strong>Fwd: [#2615625] - Landmark Group<br>
 
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<div>Hi Team,</div>

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<div>Subject : Late delivery</div>

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<div>Problem Statement – Late Delivery</div>

<div>Order number :6305040286</div>

<div>Tracking ID – SD001950246</div>

<div>Assistance Required – Need urgent delivery</div>

<div dir="ltr">Order placed on : May 4, 2021</div>

<div dir="ltr">Mobile No.: +966547859888</div>

<div>Please update us about the delay in delivery and arrange a delivery ASAP.</div>

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<div>Regards,</div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/Z99quWKr66kBzRl_4QRVdg~~/AALN9wA~/RgRijzrUPlcDc3BjQgpgplQHrmCFzAIWUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2615625