Subject: New Reply Received - Re: Sorry, we had to cancel your order.
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 26 May 2021 04:36:48 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Re: Sorry, we had to cancel your order.  Ticket comment <div dir="ltr">Can you confirm this product is available or not!? Becos I dont want to book and cancell.<br><div><br></div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMzgwNjQxMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Mv2v8qwkqpVOyO51XRzHn4KtTNmcY35MlLPaOBTcrJs" alt="image.png" width="562" height="464"><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, May 26, 2021 at 7:28 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
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<div dir="ltr">Hi Muhammad,</div>
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<div style="margin-bottom:0.0001pt"><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div style="margin-bottom:0.0001pt"><span rel="tempredactor" style="font-size:14px">Thank you for getting in touch with us.</span></div>
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<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>We are truly sorry to hear that you are facing issues while trying to add an item to the shopping cart. This is surely not the experience we want our customers to have when they shop with us.</span></div>
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<div><span style="font-size:14px" dir="ltr">Due to its high demand; the item might have been added and ordered already when the item came back in stock. Now the product (Textured Cross Strap Slides) is out of stock.<br></span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> We can understand that this must be really annoying and frustrating for you, but be assured we would surely get it sorted to make your shopping experience better.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Feel free to get in touch with us for further assistance.</span></div>
<div><span rel="tempredactor" style="font-size:14px"><br></span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> Your friends,</span></div>
<div><span rel="tempredactor" style='font-family:-apple-system,system-ui,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'> The Support Team </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2597247