Subject: New Reply Received - order number 9658828104
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 19 May 2021 06:44:20 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  order number 9658828104  Ticket comment <div class="ydpf8fbedecyahoo-style-wrap" style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif;font-size:16px">
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        <div dir="ltr">hi dear</div>
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<div dir="ltr">As mentioned at the attached photo on the <span><span style="color: rgb(0, 0, 0); font-family: Helvetica Neue, Helvetica, Arial, sans-serif; font-size: 16px">red color </span></span>item you will find the details of the order ,  i received only bra </div>
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<div>On Wednesday, May 19, 2021, 02:19:22 AM GMT+4, Centrepoint &lt;[email-masked]&gt; wrote:
                
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2540551</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Mohammad Tawfik : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style="color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, Roboto, Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial">Hi Alaa,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for any inconvenience caused,</div>
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<div dir="ltr">We request you to please inform us about the quantity and names of the items received and the ones you did not receive.</div>
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<div>We appreciate your patience.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team.</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043221651201'>image0.jpeg</a><br />2. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043221651202'>image1.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2540551