Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 18 May 2021 22:10:49 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Delivery  Ticket comment <div>How many times are we going to tell you!!! We didint receive the item!!!!!!!!!</div>
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<div id="yMail_cursorElementTracker_1621375475612">Common sense, why are we compalining if we receive the item?! Back read all my emails!!!!!!</div>
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<div id="yMail_cursorElementTracker_1621375798105">Again... see below</div>
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<span style="font-size:17px">I need the refund ASAP. PLEASE CALL ME.  </span><br>
<br><br><span style="font-size:17px">If you want to come to our house to check for the item im willing, if i can to your main office ang discuss this case im willing. Coordinate with the courier that we are willing to confront/meet their delivery man.</span><br>
<br><br><span style="font-size:17px">This is stressing me so much. May 4 no one called us that we are about to rwceive the item, we just receive a txt message that its out for delivwey at 12:12mn and received another txt at 12:13mn that it's delivered. How come it has been delivered for only 1 MINUTE??? Also why are you telling us to check our item with our relative, neighbor or security, Courier company/delivery man should not leave any item to others, other than the owner and no one call us. Check mobily for call history. 644sr is big amount for us. We are an expat so every penny counts. </span><br><br>
<br><br><span style="font-size:17px">Please bear in mind that i will not waste my time, effort, load and stress myself if i received the item. </span>
<br><br><span style="font-size:17px" id="yMail_cursorElementTracker_1621375629220">Please I NEED THE REFUND ASAP!!!!!!</span>
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<span style="font-size: 17px" id="yMail_cursorElementTracker_1621375765666">See attached chat from SHIPA COMPANY!!!!</span>
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<img id="ymail_attachmentIdb35436fc-97cd-48ef-889c-f187968dd1fe" class="inline-image-global inlined-image-cid-b35436fc-97cd-48ef-889c-f187968dd1fe" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzIyMTU4MjE1OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.h7zrxZY3jN1tn-JT7MSQkv8nmc8cV4p6FA7NGtx_OQU" style="width:100%;max-width:800px"><br>
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<br><br></span><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 18 May 2021 at 11:36 pm, Babyshop</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv1300967459"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr" style='color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Hi Paul,</div>
<div dir="ltr" style='color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>​</div>
<div dir="ltr" style='color:rgb(24, 50, 71);font-family:-apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;font-size:14px;font-style:normal;font-weight:400;letter-spacing:normal;orphans:2;text-indent:0px;text-transform:none;white-space:normal;widows:2;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial'>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr" style="">We sincerely apologize for any inconvenience caused.<br style=""><br style="">We had forwarded your query to the concerned team and they informed us that the order has been submitted to the same address to the person whose contact no. is  966543981096. Please check on that and respond to this within 24 hours.</div>
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<div style="" dir="ltr">We appreciate your cooperation.</div>
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<div style="">Your Friends,</div>
<div dir="ltr" style="">The Support Team.</div>
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</div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2544214