Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 16 May 2021 07:40:42 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/lFaLXVfPDYNqS6CpcUr3Fw~~/AALN9wA~/RgRigf_1PVcDc3BjQgpgnHXMoGAe1C_KUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~"></div>
Dear All,<br>
<br>
Unfortunately, we cannot proceed with the delivery as the order has been set to be returned. <br>
<br>
Best regards, <br>
 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

<hr>
<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>16/5/2021 1:03 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#2513201] - Delivery<br>
 
</div>
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div style="font-family:'-apple-system' , 'blinkmacsystemfont' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">
<div>Hi team </div>

<div> </div>

<div dir="ltr">Problem Statement: late delivery</div>

<div dir="ltr"> </div>

<div dir="ltr"><strong>Please Update us!</strong></div>

<div> </div>

<div dir="ltr">Order Date : Apr 26, 2021</div>

<div dir="ltr">Order ID: 6301603879</div>

<div dir="ltr">Tracking ID: SD001809063</div>

<div> </div>

<div>Assistance Required: urgent delivery </div>

<div> </div>

<div dir="ltr">Issue Description: the customer has initiate his order since Apr 26, 2021 and till now the order has not been delivered we request you kindly arrange urgent delivery as the customer asked about his order </div>

<div> </div>

<div> </div>

<div>Regards,</div>

<div dir="ltr">Mohd. Elbadri</div>
</div>
<br>
</div>

<img width="1" height="1" alt="" src="http://click.netsuite.com/q/8xG9axxGx5Z0_VffW4uFxA~~/AALN9wA~/RgRigf_1PlcDc3BjQgpgnHXMoGAe1C_KUh1zdXBwb3J0QGNlbnRyZXBvaW50c3RvcmVzLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2513201