Subject: Ticket Assigned - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 May 2021 02:59:37 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Order #6303800483

Placed order on 1st May. It is now 11th May. I have called multiple times and asked staff to follow up on this matter. This is the second I am writing to you regarding the above order.

Tracking record says there were 2 delivery attempts and it was undelivered which is false as there had been  no contact made to me to deliver or ask for assistance or location. 

Your website states delivery is within 5-7 days. It is not the 11th day. Very frustrating for me and absolutely unprofessional on your part. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2564841