Subject: New Reply Received - Order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 30 Apr 2021 03:13:03 +0000

Hi Mohammad Tawfik,  The customer has responded to the ticket.  Order  Ticket comment <div>
<div><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="border-spacing:0px;padding:0px;margin:0px auto;max-width:620px;color:rgb(49,49,49);font-family:Helvetica,Arial,sans-serif;word-spacing:1px;font-size:13px;width:auto!important;table-layout:auto!important"><tbody><tr>
<td width="40%" align="center" style="border:0px;padding:15px"><table border="0" cellpadding="0" cellspacing="0" width="100%" align="center" style="border-spacing:0px;padding:0px;margin:0px auto;max-width:620px;color:rgb(61,70,72);font-size:14px;width:auto!important;table-layout:auto!important"><tbody>
<tr><td align="left" style="border:0px;padding:8px 0px 0px;font-weight:600;font-size:0.875rem">BABYSHOP </td></tr>
<tr><td align="left" style="border:0px;padding:8px 0px 0px;font-weight:600;font-size:0.875rem">Juniors 3-Piece Graphic Print Top and Shorts Set </td></tr>
<tr><td align="left" style="border:0px;padding:4px 0px 0px;font-size:0.875rem">Color: Red</td></tr>
<tr><td align="left" style="border:0px;padding:4px 0px 0px;font-size:0.875rem">Size: 4-5 yrs</td></tr>
<tr><td align="left" style="border:0px;padding:4px 0px 0px;font-size:0.875rem">Quantity: 1</td></tr>
</tbody></table></td>
<td width="30%" align="right" style="border:0px;padding:20px 10px 0px 0px;color:rgb(61,70,72);font-weight:600;font-size:0.8125rem">AED 79</td>
</tr></tbody></table></div>
<div dir="auto">The above item was missing the stripped set. The order number is Order # 9654584640</div>
<div dir="auto">Invoice date: Supply date:</div>
<div dir="auto">25 Apr 2021 25 Apr 2021</div>
<div dir="auto">Shipping Address</div>
<div dir="auto">Tabitha Souter</div>
<div dir="auto">Jumeirah</div>
<div dir="auto">Dubai</div>
<div dir="auto">United Arab Emirates</div>
<div dir="auto">Billing Address</div>
<div dir="auto">Tabitha Souter</div>
<div dir="auto">palm jumeirah frond E villa 109</div>
<div dir="auto">Jumeirah</div>
<div dir="auto">Dubai</div>
<div dir="auto">United Arab Emirates</div>
<div dir="auto">Order date :</div>
<div dir="auto">24 Apr 2021</div>
<div dir="auto"></div>
</div>
<div><div dir="auto">
<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr"><br></div>
<div dir="ltr" class="gmail_attr"></div>
</div>
</div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 30 Apr 2021 at 1:22 AM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 2461256</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
<div dir="ltr"><br></div>
<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 2461256<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
<div dir="ltr">
<span>-</span>——</div>
<div dir="ltr">Mohammad Tawfik : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">
</div>
<div dir="ltr">
<span dir="ltr" style='color:rgb(24,50,71);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration-style:initial;text-decoration-color:initial;display:inline!important;float:none'>​</span><br>
</div>
<div dir="ltr">
</div>
</div>
<div dir="ltr"><div><br></div></div>
</div>
<div></div>
<div><br></div>
<br>

</div></blockquote>

</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2461256