Subject: Ticket Assigned - Delivery
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sun, 25 Apr 2021 14:04:46 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Dear Sir or Madam

A few days ago my order delivery was confirmed and explicitly set between 3 and 4. Instead of that, the driver called me before the set time and spoke in Arabic. How am I supposed to communicate and kindly ask him to deliver when assigned between 3 and 4?! https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2452133