Subject: Ticket Assigned - Urgent Query
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 24 Apr 2021 11:10:06 +0000

Hi Mohammad Tawfik,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Urgent Query i am your regular customer
You didn’t processed my order and i didn't received my amount back in my
account yet
Can you tell me how many days it will take?
And can i do payment from dubai and send delivery in qatar?
Want to know the reason why my order was not processed from your side??

 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2446435