Subject: New Reply Received - need escalation
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 02 Mar 2021 08:15:22 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  The customer has responded to the ticket.  need escalation  Ticket comment <div style="direction: rtl">لم يتم استرجاع الطلبيات المسترجعة6248661673</div>
<br><div dir="rtl">أُرسلت من الـ iPhone</div>
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<br><blockquote>في 25‏/02‏/2021 الساعة 1:38 م، كتب/كتبت ‏دانه العميري ‏&lt;[email-masked]&gt;:<br><br>
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<div style="direction: rtl">لم يتم استلام الشحنات المسترجعة الى الان&#128553;&#128553;</div>
<br><div dir="rtl">أُرسلت من الـ iPhone</div>
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<br><blockquote>في 19‏/02‏/2021 الساعة 3:42 م، كتب/كتبت ‏Centrepoint ‏&lt;[email-masked]&gt;:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; text-align: right">مرحبا  دانه  .</div>
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<div dir="ltr" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; text-align: right"><br style="box-sizing: border-box"></div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; text-align: right"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">شكرا لتواصلك معنا.</span></div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; text-align: right"><br style="box-sizing: border-box"></div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; text-align: right">تقبلي كامل اعتذارنا على الازعاج والتأخير الذي تسببنا به.</div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; text-align: right"><br style="box-sizing: border-box"></div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; text-align: right">لقد تم عمل طلب استرجاع جديد اذا لم يتم التواصل معكم  لإستلام المسترجعات في  الطلب  6248661673  خلال  3-5 يوم يرجى اعلامنا بذلك </div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; text-align: right"><br style="box-sizing: border-box"></div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; text-align: right">شكرا لتعاونكم وتفهمكم معنا.</div>
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<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; text-align: right">لا تترددي في التواصل معنا في حال وجود أي إستفسارات أخرى.</div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; text-align: right"><br style="box-sizing: border-box"></div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; text-align: right"><span style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word">أصدقائك</span></div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; text-align: right">فريق الدعم</div>
<div dir="rtl" style="box-sizing: border-box; word-break: break-word; overflow-wrap: break-word; text-align: right"><br style='box-sizing: border-box; color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: right; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial'></div>
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</div></blockquote>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1888379