Subject: Ticket Assigned - Shukran
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 28 Feb 2021 01:38:58 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Shukran Hello,  My Order # 9630234095 
 Track # LM264906090 
 is not available on Babyshop.. When will I get my order? 

  
 On Mon, 14 Dec 2020, 6:41 PM Babyshop, <[email-masked]> wrote: 

	 
 Hi Bushra, 

 Thank you for your patience.   
 We apologise for the inconvenience caused to you. 
 ​ 
 
 We have checked on
your account details and see that your Shukran card is not linked. It is
pending because the verification step was not completed.   
 
 Regarding the Shukran issue we request you to please contact the Shukran support team on (800–7485726), or email at [email-masked]  

   
  Regarding the App issue, we would like you to clear the cache of your app. You can also reinstall or update your application. 
  If you still face the same issue please provide us the following details: 
 1. App Version 
 2. Android/iOS Version 
 3. Screenshot of the issue. 
 4. Registered email address. 
 
 ​ 
 
 We look forward to hearing from you. 
   
 Feel free to reach us out for further assistance. 
  Your friends, 
 The Support Team https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2104616