Subject: Ticket Assigned - Conversation with Cold Horse
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 27 Feb 2021 13:21:11 +0000

Hi Mohammad Tawfik Ali Naji Musaed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Cold Horse Cold Horse                    Hello           05:15 PM, 27th Feb                   Bot                   أهلا مرة أخرى!           05:15 PM, 27th Feb                   محمد                   Hi Dear customer  , Thank you for contacting us. I'm Tawfik . I will be happy to help you.           05:15 PM, 27th Feb                     Cold Horse                    Still my order is not delivered!           05:16 PM, 27th Feb                     Cold Horse                    6275690760           05:16 PM, 27th Feb                     Cold Horse                    My order number           05:16 PM, 27th Feb                     Cold Horse                    It's already exceeded my delivery date           05:17 PM, 27th Feb                     Cold Horse                    Still my order did not delivered!           05:17 PM, 27th Feb                   محمد                   Please hold for a moment while I gather those details for you.           05:17 PM, 27th Feb                   محمد                   Kindly confirm is  this your mobile  number 558027543?           05:19 PM, 27th Feb                     Cold Horse                    I already contacted here , they told me it's rescheduled for delivery on 25 February but I did not received my order! Now it's 27 February! So ki dly update on my order status           05:19 PM, 27th Feb                     Cold Horse                    Yes           05:19 PM, 27th Feb                   محمد                   We apologise for that  ,we will check with concern team  to deliver  you order asap           05:20 PM, 27th Feb                   محمد                   Is there anything else I can help you with?           05:20 PM, 27th Feb                     Cold Horse                    Thank you please deliver my order ASAP           05:20 PM, 27th Feb                   محمد                   We will do the needful           05:20 PM, 27th Feb                   محمد                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:20 PM, 27th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2161927